Privacy and data protection

It is particularly important to us to protect your data, which is why we comply with the applicable data protection regulations when processing your personal data (e.g. master data). comply with the GDPR and the DPA.
Below you will find more detailed information about the data processing we carry out:

1st responsible person:

PET Handels GmbH, Solarstraße 16, A-4653 Eberstalzell, contact person: Mr. Daniel Ziegelbäck +43 7241 28328, office@pet.co.at As we are not legally obliged to do so, we have not appointed a data protection officer/notified the data protection authority

2. rights of data subjects/right of objection and revocation/right of appeal

2.1.

You have the following rights vis-à-vis us with regard to your personal data:

  • Right to information (Art 15 GDPR),
  • Right to rectification (Art 16 GDPR) or erasure (Art 17 GDPR),
  • Restriction of processing (Art 18 GDPR),
  • Right to data portability (Art 20 GDPR),
  • Right to object to processing (Art 21 GDPR).

Right to object: If the processing of your personal data is based on a balancing of interests (Art. 6 para. 1 lit. f GDPR: legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation.

When exercising your right to object, we ask you to explain your reasons why we should not process your personal data as we have done.

We will examine the situation and either discontinue or adapt the data processing or show you our compelling legitimate grounds and continue the data processing.

We also continue to process data if it serves the assertion, exercise or defense of legal claims. You can object to data processing for the purposes of direct advertising and data analysis at any time. In this case, we will stop processing the data.

Right of withdrawal: If you have given us your consent to process your personal data, you can withdraw your consent at any time. Your revocation does not affect the legality of the data processing carried out until the revocation.

To exercise these rights, you must inform us in person, by telephone or in writing:

Responsible: PET Handels GmbH, Solarstraße 16, A-4653 Eberstalzell, contact person: Mr. Daniel Ziegelbäck +43 7241 28328

Please note that we can only provide you with information if you can identify yourself.

2.2.

If you are of the opinion that the data processing violates applicable data protection law or we violate your data protection claims, you also have the right to lodge a complaint with the supervisory authority. Please address your complaint to:

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna

3. information about the processing of your personal data

3.1. Website visit

Purpose: If our website is only used for information purposes (no registration and no transmission of other information), personal data is collected which is transmitted from your browser to our server. This is technically necessary in order to display our website to you and to ensure the stability and security of the website.

Legal basis: legitimate interest (Art 6 para 1 lit f GDPR), § 96 para 3 TKG 2003

The following data is processed: IP address, date and time of the request, time zone difference to GMT, content of the request (specific page), access status/HTTP status code, amount of data transferred in each case, requesting website, browser, operating system and interface, language and version of the browser software

Storage period: As long as you use our website.

Recipients/recipient categories: Processor

3.2. Electronic contact requests via the website

Purpose: Processing of contact requests via e-mail or the website contact form.

Legal basis: Performance of a contract, necessary for the implementation of pre-contractual measures (Art 6 para 1 lit b GDPR), legitimate interest (Art 6 para 1 lit f GDPR), § 96 para 3 TKG 2003 The following data is processed: Master data, content data of the request

Storage period: Until the request is answered. If statutory retention obligations exist, processing will be restricted until then.

Recipients/recipient categories: Processor

3.3. Cookies/web analysis service

Purpose: Improvement of the range of services, website and direct advertising

Legal basis: Consent (Art 6 para 1 lit a GDPR), performance of a contract, necessary for the implementation of pre-contractual measures (Art 6 para 1 lit b GDPR), legitimate interest, in particular to improve our own services for the benefit of users (Art 6 para 1 lit f GDPR), § 96 para 3 TKG 2003

The following data is processed: IP address

Storage period: 26 months

Recipients/recipient categories: Company of the analysis service/service provider

3.4. Customer management, accounting, logistics and bookkeeping

Purpose: Processing of personal data in the context of any business relationship with customers and suppliers as part of a business activity, including systematic recording of all business transactions relating to income and expenditure.

Legal basis: Consent (Art 6 para 1 lit a GDPR), performance of a contract, necessary for the implementation of pre-contractual measures (Art 6 para 1 lit b GDPR), compliance with a legal obligation (Art 6 para 1 lit c GDPR), legitimate interest, in particular defense, exercise and assertion of legal claims (Art 6 para 1 lit f GDPR), explicit consent (Art 9 para 2 lit a GDPR).

Storage period: Until the end of the business relationship or until the expiry of the guarantee, warranty, limitation and statutory retention periods applicable to the client (in particular BAO); in addition, until the end of any legal disputes in which the data is required as evidence.

Recipients/recipient categories: Tax office, courts and authorities, suppliers, debt collection agencies, banks involved in payments to the data subject or third parties, legal representatives, chartered accountants, payroll accountants.

The provision of your personal data is necessary for the fulfillment of the contract or the implementation of pre-contractual measures. We cannot conclude a contract with you without this data.

3.5. Customer service and marketing for own purposes

Purpose: Processing of own or purchased customer and prospective customer data for the initiation of business relating to the company’s own range of products or services and for the implementation of advertising measures and newsletter distribution; customer relationship management.

Legal basis: Consent (Article 6(1)(a) GDPR), performance of a contract, necessary for the implementation of pre-contractual measures (Article 6(1)(b) GDPR), compliance with a legal obligation (Article 6(1)(c) GDPR), legitimate interest, in particular the defense, exercise and assertion of legal claims (Article 6(1)(f) GDPR)

The following data is processed for sending the newsletter via our website: Master data

Storage period: The data may be stored until the end of the third year after the last contact with the client, unless longer contractual or statutory retention periods exist.

Recipients/recipient categories: Company of the analysis service/service provider

4. information on data transfers to third countries or international organizations

The data processed by us will not be transferred to recipients in third countries or international organizations.